Consumer Reports has tested
infant car seats and most have failed. Only 2 seats out of 15 got a rating of "good" or better.
Now
that these ratings are available, you can expect a few things. First of
all, many of these products will either be recalled or removed from the
market. Second, consumers will vote with their dollars, and eliminate
any seats which haven't been recalled. Finally, you can assume
legislators may take action if the challenge presented by the Consumer
Reports study isn't taken seriously by car seat makers.
Another
thing you may see: insurers may decide to limit or negate insurance
coverage if an "approved" seat is not used. While this stance has not
yet been taken by insurers, the trend in the industry is to more and
more aggressive (and exclusionary) underwriting and claims policy.
Unfortunately, I can't see this changing, not while there are pressures
on publicly-traded insurers to produce profit, each and every quarter,
each and every year, year over year without fail.
As more
insurers convert into publicly-traded companies, I predict less and
less "customer relationship" focus. There will be less tolerance for
claims, or consumers who make choices outside the norm. (Consider the
increasing problem with getting insurance if you have a large breed of
dog. I just recently answered a
reader's question on this topic.)
In just the past 10 years, I've seen individuals
lose their coverage because they have the audacity to make a claim.
This was unheard of previously. After all, isn't that exactly what
you've bought? Insurance to cover you when you need to make a claim? To
have your coverage terminated just because you've made use of the
product is punitive and bordering on unethical. In fact, insurance as
a product is supposed to allow for claims; the premiums are supposed to
provide enough money to the insurer to cover the cost of business, the
payment of claims, and any profit for shareholders.
The
pressure for profit every year, even when there could be an unexpected
spike in claims, creates the desire on the part of the insurance
company to "cut away" any additional risk. How better to do that than
penalize those who actually make claims?
Monique L. Attinger